Don’t Underestimate Your Points of Power at Work


Today we welcome guest author Susan Fowler to the blog. Susan wrote the newly re-released Self Leadership and the One Minute Manager with Ken Blanchard. Enjoy her insight into power at work – I think you’ll be surprised that it’s not all about your position!


An essential mindset for achieving your goals and contributing to the goals of others is recognizing and appreciating your power at work.

I’ve witnessed many amazing transformations as individuals altered their mindset related to power, explored their points of power, and proactively created positive change.

This transformation begins by recognizing an important truth about power: not realizing our own points of power may be one of our greatest assumed constraints.

When I talk to people about power at work, they often tell me they don’t really have any power.  That’s because they think about power through a very narrow focus on position power—having the title or authority to make certain decisions such as to hire or fire, to go or no-go, or to establish budgets.

But position power is only one of five types of power we all have at work.

The others are:

Task power

Having control over a task or job and doing it well, such as

  • A shipping clerk who consistently sends correct products on time
  • A front desk greeter or phone receptionist who creates positive first impressions with customers
  • A social media administrator who increases awareness of the company
Personal power

Having interpersonal and leadership skills, passion, inspiration, or a positive personal vision of the future, such as

  • Someone who is a charismatic charmer or socially adept
  • A likable or agreeable person who conveys a positive outlook
  • An individual who is determined and persistent without being aggressive or self-serving
Relationship power

Being connected or friendly with other people who have power, such as

  • An individual contributor who has a well-respected mentor
  • Someone with an active business network
  • A person with long-term and trusting friendships in the workplace
Knowledge power

Having relevant experience, expertise, or credentials, such as

  • Someone who has experience or is an expert in a field, such as an IT or HR specialist
  • An individual with a certification or degree, such as an MBA or project management certification
  • Someone who knows the organization’s history, understands its culture, or is politically savvy about how things work


Let me share a story about the way one person without much position power was able to leverage the other types of power.

Pete was a shy, quiet, and rather passive graphic artist who was tied to his computer within the company’s graphics department. After exploring the five potential points of power during a Self Leadership workshop, he acknowledged he had knowledge and task power—he was masterful at using graphics programs and designing materials that his clients loved. He also realized he lacked position, personal, and relationship power.

Pete activated his knowledge power by setting up free lunchtime classes for coworkers who didn’t have access to computer training. He built meaningful relationship power while he practiced communication skills that enhanced his personal power.

The president of the company heard about the classes and asked Pete to personally tutor him. The president learned that Pete was a fitness advocate, and soon Pete was also supervising a light workout after each of their computer sessions.

Instead of focusing on the position power he didn’t have, Pete leveraged the knowledge, task, relationship, and personal power he did have. As a result, his confidence and sense of self-worth grew dramatically. He eventually became the manager of more than 20 people in the graphics department—and an advisor to the new head of IT.

Don’t fret about not having position power. Recognize that you have access to four other points of power—task, personal, relationship, and knowledge power—you can use to achieve your goals. Strategically use the power you have to activate power you don’t have. It’s one of the best ways to do more good for yourself and others.


Originally Published at Blanchard LeaderChat on 6/15/17:


ABOUT THE AUTHOR: Susan Fowler implores leaders to stop trying to motivate people. In her latest bestselling book, she explains Why Motivating People Doesn’t Work … And What Does: The New Science of Leading, Engaging, and Energizing. She is the author of by-lined articles, peer-reviewed research, and six books, including the newly revised bestselling Self Leadership and the One Minute Manager with Ken Blanchard. Tens of thousands of people worldwide have learned from her ideas through training programs, such as the Situational Self Leadership and Optimal Motivation product lines. For more information, visit 


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